AI solutions for customer support & service
Delivering exceptional customer service is harder than ever — rising expectations, limited support staff, and ticket queues that never sleep. Synthonyx AI brings next-gen automation to customer support with agents that understand your business, your customers, and your tone of voice.
The customer support challenge
Support teams today struggle with:
- Overflowing ticket volumes and response delays
- Repetitive inquiries that drain staff capacity
- Knowledge silos that slow resolution
- Inconsistent brand voice across support channels
- Expensive SaaS tools that don’t integrate well
How synthonyx AI helps
Domain-aware support agents
Synthonyx Agents aren’t just chatbots — they’re smart assistants trained on your specific product, tone, and workflows:
- Handle FAQs, troubleshooting, and onboarding with context
- Escalate complex issues while capturing relevant data
- Integrate with tools like Zendesk, Intercom, or your custom CRM
- Available 24/7, across chat, email, and web widgets
System integration & automation
Let your support systems talk to each other:
- Auto-generate tickets from emails, forms, or even PDFs
- Connect to internal databases, product docs, and order systems
- Set up workflows that handle intake, routing, and resolution
Brand-safe, private, and extendable
- Your data stays yours — private deployments, no third-party leaks
- Agents speak your brand’s voice, consistently
- Fine-tune or extend logic without vendor lock-in
Why it works
Whether you support 100 or 100,000 customers, Synthonyx AI helps you:
- Respond faster with intelligent triage and auto-replies
- Reduce costs by automating routine work
- Delight users with consistent, brand-aligned answers
- Free up human agents to focus on high-value conversations
Ready to take your customer support to the next level?
Join the waitlist →